Cancellation Policy

MEMBERSHIP BILLING & CANCELLATION TERMS.

Monthly Subscribers

At initial purchase, each monthly subscriber is charged $30 for the first month of access. That charge is non-refundable. Any cancellation of subscription will apply to the next month’s charge. Access will be available until the end of the paid-for month.

The second monthly subscription payment is charged 30 days after purchase. Once the monthly payment is made, that payment is non-refundable. Any cancellations to a subscription will take effect before the next scheduled monthly payment. Monthly payments already processed are non-refundable, and subscribers will have access to materials until the end of their paid-for month. Monthly charges continue until you cancel.

Monthly subscribers wishing to cancel should email connie@conniesirois.com with a subject line of “CANCEL CBC MEMBERSHIP.” Cancellations will be processed as soon as possible.

My honest intent is to provide you with valuable training and mentoring so that you can make improvements in your communications. If at any time you have concerns or would like to talk with me personally, please reach out to me by email so that we can arrange a time to talk. My email again is connie@conniesirois.com

Online Course Purchasers

At initial purchase of any standalone course, the purchaser will have 48 hours to cancel that purchase for a full refund minus a 10% processing fee. To cancel, the purchaser must, within the first 48 hours of purchase, email connie@conniesirois.com with a subject line of “CANCEL COURSE ORDER.” Cancellations will be processed as soon as possible.

In-Person Course Purchasers

The purchaser can cancel a registration for an in-person course up to 24 hours before the scheduled start time of the course for a full refund minus a 5% processing fee. To cancel, the purchaser must, at least 24 hours before the start time of the course, email connie@conniesirois.com with a subject line of “CANCEL IN-PERSON REGISTRATION.” Cancellations will be processed as soon as possible.